You can call us about anything related to breastfeeding or chestfeeding – whether you’re pregnant and have questions, if you have a newborn and are finding it tough, if you’re ready to wean or perhaps you’re breastfeeding a toddler and need to talk to someone about it – our volunteers are here to support you whatever your situation.

All calls, messages and chats are answered by volunteers – all of whom are trained and supported by The Breastfeeding Network or the Association of Breastfeeding Mothers. The training we offer is significant and can take up to a year or more to complete.

All our volunteers and staff also have experience of breastfeeding at least one of their babies – every team member has a different breastfeeding journey, just like every one of our callers. 

Our helpline team have personal experience of breastfeeding, so they can empathise but they don’t use their own personal experiences and they don’t offer advice – they won’t tell you what to do – they’ll support you to make your own informed decisions that work for you and your family.

If you need information or support about medications or medical treatments while breastfeeding, please contact the Breastfeeding Network’s Drugs in Breastmilk Information service.